Sales & Privacy Policy

7. Due to the extreme volatility of the current solar panel market. Until further notice our price guaranty does not apply to solar panels.

8. We do not perform installations so if the quote that you have obtained from a competing dealer is not itemized and includes installation, we will need to see a breakdown of the cost for materials in order to beat the price that was offered to you for materials. 

Rebate Reservation

Your rebate amount if any, may vary depending on expected system performance and will be calculated based on equipment ratings and installation factors, such as geographic location, solar module tilt angle and azimuth angle and shading. Please note that many states and or utilities will use the the AC rating of the your system's equipment and not the DC rating of your system's equipment when determining the amount of your rebate. The AC rating of your equipment is typically calculated by multiplying the PTC rated output of your solar panels by the number of solar panels multiplied by the CEC weighted efficiency of your inverter, multiplied by your system's design factor which is based on module tilt angle, azimuth angle, shading and geographic location, multiplied by the current per AC watt rebate amount. Please contact your state or utility company to determine equipment ratings and exactly how your rebate will be calculated and what your rebate amount will be. In the event that you have paid Off Grid Solar a deposit or have paid in full for the purchase of a grid tie solar system and you are unable to secure an approval on your rebate reservation from your state or utility company's rebate administrator, we hereby agree to issue you a full refund of your deposit or a full refund of the full payment that you made to us toward the purchase of your solar system so long as the product has not been shipped to you. In the event that you have paid in full and your solar system's components have already been shipped to you and you are unable to secure an approval of your rebate reservation from your utility company's rebate administrator, Off Grid Solar hereby agrees to issue you a full refund of the full payment minus shipping costs, upon the return of the solar system's unused, undamaged equipment so long as said equipment is returned to our warehouse within 30 days of its delivery to your site. Please note that as a courtesy, Off Grid Solar offers free assistance to its customers in filling out their rebate applications but assumes no liability or responsibility for securing a rebate for you nor any liability or responsibility for securing any specific rebate amount. For this reason Off Grid Solar highly recommends that you wait until you have received your rebate reservation confirmation before taking delivery of your solar system's components. If you have paid in full for your solar system and have not yet received an approval for your rebate reservation, Off Grid Solar will store your solar system for you at no charge until you have received your rebate reservation approval.

7 Cents Per kWh Offering

Our 7 cents per kWh cost estimate is based on a standard concrete tile or composition shingle roof mount installation using one of our $1.48 per watt Ecostar grid tie solar systems installed at a cost of $1.30 per watt or less with no barriers to installation that would add additional costs to the installation and are after the 30% federal tax credit has been applied to your system cost**  These calculations do take into consideration your estimated cost to replace two inverters at year 11 to 13 and year 22 to 24 and your estimated cost for labor to possibly replace no more than four failed solar modules and are calculated over the the 30 year life expectancy of this system. This kWh costs for energy estimates is based on a cash purchase and does not consider the cost of financing should you decide to borrow the money to purchase your system and does not consider any possible return on investment if you had decided to invest your money elsewhere. Your kilowatt hour costs may vary. The 7 cents per kWh estimate mentioned above is dependent upon an installation labor rate of no than $1.30 per watt and is also dependent upon at least 5 hours of average peak sunshine per day.

Solar system performance is based on many factors. One such factor which may negatively impact your solar system's performance is the availability of peak sunshine. Peak sunshine is defined as sunshine which is available during clear sky conditions between the hours of 9 AM and 3 PM. The 5 hour peak sunshine energy production examples depicted on this website are meant for estimation purposes only and may not be applicable to your specific installation, and are typical only for certain areas of Southern California, Nevada, Nevada, New Mexico and Texas.

Your site's number of peak sunshine hours and your solar system's performance will vary depending on factors such as, geographic location, the angle at which your solar panels are tilted, time of year, degree of annual cloud cover, pollutants in the air, dirt and guano (bird droppings) build up on the solar modules, time of day, solar module age and condition, the quality of your installation, obstacles to sunlight such as trees and buildings, and the direction (azimuth) that the solar modules are pointed at. Your results may vary. Please read our sales policy for more information. These factors are beyond the control of Off Grid Solar and thus Off Grid Solar , Inc. makes no representation as to how your system will perform in your specific installation. This 7 cents per kilowatt offer is dependent on the availability of a net metering policy that does not include utility company fees. This 7 cents per kilowatt offer is null and void should your state, municipality or utility company change their existing net metering rules so that they include net metering fees. This 7 cents per kilowatt offer is available for a limited time and is dependent upon the the availability of a contractor that charges no more than $1.30 per watt that serves your area that can complete your installation and obtain all necessary permits that will be needed to qualify for the 30% Federal tax credit before it expires on December 31st 2019. Please be aware that as we approach this deadline, the demand for installation contractors is expected to increase dramatically, so this offer may end at any time, without notice. Time is of the essence.

Limitation of Liability

Under no circumstances are we liable for the following: (1) third-party claims against you for damages; (2) loss of, or damage to, your person or property; or (3) economic consequential damages (including lost profits, savings or interest paid) or incidental damages even if we are informed of their possibility. If any product or service that is offered by this website is found to be defective, Off Grid Solar nor its officers shall not be responsible for reimbursement of any cost related to servicing, repair,correction or replacement. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

 

Customer Remedy

Off Grid Solar's entire liability, and the purchaser's exclusive remedy, shall be a refund of the price paid or replacement of our products, at our option. We limit replacement to thirty days.  All remedies are limited to the United States. Some jurisdictions do not allow the exclusion or limitation of liability, so the above limitations may not apply to you.

 

Solar System Performance

Solar system performance is based on many factors which are completely beyond the control of Off Grid Solar Incorporated. Therefore Off Grid Solar, Incorporated. its officers and its employees make absolutely no claim as to how your system will perform in your specific application. Furthermore Off Grid Solar, Incorporated does not perform solar system installations and is not involved in any way in your solar system's installation and therefore disclaims any responsibility for the quality of your solar systems installation. As mentioned above solar system performance is based on many factors, one such factors which may negatively impact your solar system's performance is the availability of peak sunshine. Peak sunshine is defined as sunshine which is available during clear sky conditions between the hours of 9 AM and 3 PM. The 5 to 6 hour peak sunshine power production examples depicted on this website are meant for estimation purposes only and may not be applicable to your specific installation, and are typical only for certain areas of Southern California, Arizona,Nevada, Texas and New Mexico. Your site's number of peak sunshine hours and your solar system's performance will vary depending on factors such as, geographic location, the angle at which your solar panels are tilted, time of year, degree of annual cloud cover, pollutants in the air, dirt and guano (bird droppings) build up on the solar modules, time of day, solar module age and condition, the quality of your installation, obstacles to sunlight such as trees and buildings, and the direction (azimuth) that the solar modules are pointed at. In all cases Off Grid Solar Incorporated, DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO SOLAR SYSTEM PERFORMANCE, WHETHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

 

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